Product&Orders
The MOQ for pre-hospital products is 1 pieces. For orthopedic instrument is also 1 pieces.
The production time is typically 20-25 days.
Before placing an order, our sales team engages in detailed and in-depth communication with you to determine your specific requirements. We then recommend product to your needs, ensuring that you purchase the most suitable product for your business. Our priority is not to recommend more expensive products to generate sales, as expensive medical device may not be the most suitable for your needs.
You can obtain the relevant product videos by accessing our video library, the YouTube homepage, or by contacting our sales team.
Payment&Shipping Policy
We offer various payment methods, including Bank Transfer, Mastercard, Alipay,TT,L/C ,Visa, and PayPal. You can choose the most convenient method to place your order and make the payment.
- Payment term: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading, or L/C.
- Lead time: normally in 15-25 days after the deposit is received.
- Shipping port: Shanghai, China
Once your order passes inspection, it will be shipped from our factory located in Zhangjiagang City Jiangsu Province, China.
No, we support global shipping. However, if there are any exceptional circumstances where the shipping company is unable to deliver, we regret any inconvenience caused.
After Service&Certificate
- Warranty: 12 months from the date you received the products.
- During the warranty period, we supply free spare parts with technical guidance for replacement.
- Beyond the warranty period: We charge the cost of spare parts and with technical guidance for replacement.
We welcome you to arrange for relevant personnel to come to our company for on-site study, and we will provide specialized one-to-one guidance. However, if it is inconvenient for you to visit our company, we can also provide remote training options.
We have certificate as FSC, CE, ISO9001, ISO13485, EN1865.
